Effective Date : November 4, 2025

Ocean Cleaning Equipment (“we,” “our,” or “us”) operates the website [oceancleaningequipment.com] (the “Site”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site, purchase our products, or use our services.
  1. Information We Collect
We may collect personal information about you from various sources.
  1. Information You Provide to Us:
  • Contact Data: Your name, email address, mailing address, phone number, and company name when you submit a contact form, request a quote, or sign up for our newsletter.
  • Transaction Data: Information related to purchases, orders, payments, billing address, and shipping information. We use third-party payment processors (e.g., banks, payment gateways) who handle your payment card information directly; we do not store full payment card details on our servers.
  • Communications: Records of your communication with us, including customer service inquiries and feedback.
  1. Information Collected Automatically:
When you access our Site, we automatically collect certain data:
  • Usage Data: Information about how you use the Site, such as the pages you view, the time spent on pages, and the links you click.
  • Technical Data: Your Internet Protocol (IP) address, browser type and version, device type, operating system, and access times.
  • Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to track activity on our Site and hold certain information (see Section 4).
  1. How We Use Your Information
We use the information we collect for the following business purposes:
  • Fulfilling Orders: To process and fulfill your orders for cleaning equipment, manage shipping, and process payments.
  • Communication: To respond to your inquiries, provide customer support, and send you service-related and administrative information.
  • Marketing: To send you promotional emails, newsletters, special offers, or other marketing communications about our products and services (you may opt-out at any time).
  • Improvement: To monitor and analyze trends, usage, and activities to improve the functionality, quality, and user experience of our Site and product offerings.
  • Security & Legal: To detect and prevent fraudulent transactions, protect against potential threats, and comply with our legal obligations.
  1. Disclosure of Your Information
We may share your information with third parties in the following situations:
  • Service Providers: We share data with third-party vendors, consultants, and service providers who perform services for us or on our behalf (e.g., payment processing, order fulfillment, shipping companies, marketing assistance, and website hosting).
  • Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction.
  • Legal Compliance: We may disclose your information when legally required to do so, to respond to legal process (like a subpoena or court order), or to protect the rights, property, or safety of Ocean Cleaning Equipment, our customers, or others.
  • With Your Consent: We may disclose your personal information for any other purpose with your consent.
  1. Cookies and Tracking Technologies
We use cookies and similar technologies (like pixels and web beacons) to help us understand user behavior and gather data about our visitors.
  • What are cookies? Cookies are small data files stored on your device or computer hard drive when you visit a website.
  • Your Choices: You have the option to accept or refuse these cookies. Most web browsers are set to accept cookies by default, but you can usually modify your browser settings to decline cookies if you prefer. Please note that disabling cookies may affect the functionality of the Site.
  1. Security of Your Information
We use administrative, technical, and physical security measures designed to help protect your personal information. However, please be aware that despite our best efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
  1. Links to Other Websites
Our Site may contain links to third-party websites (e.g., supplier sites, professional organizations). We are not responsible for the privacy practices of these other websites. We encourage you to review the privacy policies of any third-party sites you visit.
  1. Your Privacy Rights
Depending on your location, you may have rights regarding your personal information, such as:
  • The right to access the personal data we hold about you.
  • The right to request correction of inaccurate data.
  • The right to request deletion of your personal data.
  • The right to opt-out of receiving marketing communications.
To exercise any of these rights, please contact us using the information below.
  1. Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. We will alert you about any changes by updating the “Effective Date” of this Privacy Policy. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on the Site.
  1. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at: Ocean Cleaning Equipment, Shop No 3, Manama 7, Ajman, UAE
Email: info@oceancleaningequipment.com
Phone: +971 65 207076